See your available balance, broken down by currency if applicable.
Request a payout when you have funds available to withdraw.
Review the history of past payout requests and check their current status.
Check your balance before requesting a payout to confirm the amount and currency are correct.
Make sure your payout account details in your profile are up to date — incorrect details cause delays.
After submitting a request, check the history view to monitor progress rather than submitting again.
If your balance does not match what you expect, check your recent customer activity and referral conversions first.
If a payout request has been pending for longer than expected, contact support and include the request date and amount.
Do not submit a second request for the same balance — check history to confirm the original was received before following up.
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